Q. I'm seeing an “Object reference not set to an instance of an object” error when I use Write-n-Cite. What should I do?

Answer

This answer only applies to the Refworks/Write-n-Cite 4 Word add-in that shows up as a ribbon in Word for Windows and a toolbar in Word for Mac.  It does not apply to the older Write-n-Cite III add-in that created a pop-up box.

Have you selected an output style?  If not, select an output style and try again.  If you can't get the choice of a style to "stick", you may need to reinstall java (It's freely available at java.com).

I've seen this error primarily when I first insert citations in a document.  Usually, if I save the document, close it and then reopen it, the error mysteriously disappears and I am able to continue working without further problems. 

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  • Last Updated Dec 25, 2016
  • Views 2187
  • Answered By Cindy Schmidt

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