RefWorks Technical Support staff are available by phone and e-mail, Monday- Friday from 6AM - 5PM Pacific time.
Tel: 1 800 889 3358
Email: refworks.support@exlibrisgroup.com
If you are affiliated with the University of Nebraska Medical Center, please, remember that you're also welcome to contact the Library's AskUs desk (askus@unmc.edu, 402-559-6221, 1-866-800-5209) or contact Cindy Schmidt (UNMC's RefWorks administrator, cmschmidt@unmc.edu, 402-559-7077) directly for help with your RefWorks problems.