Answered By: Danielle Westmark
Last Updated: Jun 29, 2017     Views: 172

If the firewall of your workplace internet connection or your ISP is set to block proxy servers, you will get a 'page cannot be displayed' type of error when trying to authenticate into library resources. 

The first thing that you can try is a new browser.  Firefox, Chrome, and Safari are good alternatives to Internet Explorer.  If a new browser does not fix the issue:

Contact the IT department in charge of the firewall of the network you are on and use the following script:

'I am an authorized user of the UNMC network trying to get to library resources through a proxy server.  Could you please allow the proxy server at through the network's security settings?'

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