Answered By: Danielle Westmark
Last Updated: Feb 26, 2025     Views: 233

If the firewall of your workplace internet connection or your ISP is set to block proxy servers, you will get a 'page cannot be displayed' type of error when trying to authenticate into library resources. 

The first thing that you can try is a new browser.  Firefox, Chrome, and Safari are good alternatives to Edge.  Try deleting your cache and cookies as well.  If you still cannot access library resources off campus, email askus@unmc.edu with the details of your issue and we will continue troubleshooting.

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