It sounds like Word has been set to show field codes by defaut.
You can change Word's default settings as follows:
1. Depending on the version of Microsoft Word you are using, you will either need to click on "File" or the Word 'Orb' and then select "Options."
2. When the "Word Options" dialog box appears, click "Advanced"
3. When you reach the "Advanced" options find and de-check "Show field codes instead of their values."
4. Click the "OK" button at the bottom of the "Word Options" dialog box.
Hope this solves your problem. If not, please let us know.
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