Answered By: Cindy Schmidt
Last Updated: Aug 22, 2018     Views: 113

There is good and bad news.

Good news:

RefWorks has engineered a new version of Write-n-Cite, the tool used to insert citations in Word documents.  The new version called RefWorks Citation Manager (RCM) is installed through the Windows Store and is compatible with the latest version of Office. This is available on both Mac and Windows and will eventually be available on iOS, Android and Office 365. Please see the attached instructions for adding RCM to Word.

Bad news:

As of the most recent FAQ update (8/2018), the RCM is not working well.  It doesn't, for example, number citations correctly when output styles using numbered in-text citations are used.  RefWorks knows of this problem , it's on their list of problems that need to be fixed, but they have no projected date for fixing the problem.


I recommend:

At this point (8/2018), I recommend that Mac users purchase and install Office for Mac 2011 (presently available to UNMC affiliates for about $10 through the UNMC ITS and the Hub).  Word 2011 for Mac works well with Write-n-Cite 4.    After installing Word and making sure the Word is closed, install Write-n-Cite 4 (use the Refworks "Tools" menu to select "Write-n-Cite". Click on the link that starts the Write-n-Cite 4 download process.  Open/run the downloaded file and follow the prompts provided).

If you don't want to spend the $10, don't have enough memory for another Office installation, or the $10 offer for Office 2011 is no longer available; you can use the method described at to create in-text citation code without using Write-n-Cite.  


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