Answered By: Cindy Schmidt Last Updated: Oct 26, 2017 Views: 43
Those who use RefWorks regularly are seeing a message asking that they update Write-n-Cite (WNC). Some will install the new version and it may be problematic.
After installing the new version of the WNC Word add-on (WNC 4.5), I found it impossible to get the RefWorks tab/ribbon to appear in Word. I contacted RefWorks tech support, they mentioned that others with the EndNote add-on installed had experienced the same problem.
It is possible to go back to the old version of Write-n-Cite (a version that works well when EndNote is installed). RefWorks tech support suggests that those who wish to return to the old version use the control panel to uninstall WNC 4.5 before installing the older version of WNC that is available at: